New Patients

Working with STAR is easy!

Hereʼs how to get started and what youʼll need to bring.

To schedule an appointment:

Call our office at (512) 288-2700. 

To ask a question:

Same thing! Just give us a call and we’ll do our best to answer any questions you may have.

Donʼt forget your prescription!

Current Texas law requires a prescription – provided by a physician, podiatrist, or chiropractor – in order to be treated in physical therapy.  Depending on your individual situation, you may be able to request a prescription by phone with your medical provider, or you may be required to complete an office visit prior to receiving a therapy ‘script’.

Insurance.

We’re contracted with most insurance plans (except Medicaid, Humana HMO X, and Aetna-Seton Network). As a courtesy, we’ll even contact your insurance company prior to your first visit to obtain a quote of your benefits. Keep in mind, though, that we cannot guarantee the verbal quotes that we receive. For the best estimate of your benefits, we recommend that you also contact your insurance company directly to inquire about coverage for physical therapy in an office setting. You may also refer to your written insurance plan summary for assistance.

Your first appointment.

Please arrive 15 minutes early, and expect the initial visit to last 60-75 minutes. We recommend wearing comfortable, loose-fitting clothes so your therapist can appropriately asses the area of pain or injury. Don’t worry, we’ve got changing facilities at our office.

Payment.

Co-payments and/or co-percentages are collected at each physical therapy visit. We accept cash, checks, or credit card payments.

Bring your paperwork!

Sometimes it’s a dirty word, but not this time! Fill out the documents below before you come in for your evaluation – they help us get up to speed with what’s happening and will put you on the fast track to getting better.

Functional Surveys

Please complete the form most appropriate to your injury or condition.